Watch for this symbol for the ACT you have chosen on social media and websites.
What does it mean? The PLUS sign gives you confidence that Videoplus has worked with this contractor on many projects in the past and can attest to their accuracy, formatting and content of their transcript(s).
The ACT or transcriber you have chosen or deciding to contract with has teamed up with Videoplus to do their administrative work for them as an independent contractor. What this symbol means:
- Videoplus will process your order for you
- We have worked with this contractor in the past and can attest to the accuracy of their verbatim on previous projects
- The transcriber is well versed and has expertise with your project specific requirements and needs i.e. appeals, 11(bs), bail hearings, et cetera to ensure they are completed correctly
- The transcriber will be tagged in the digital file created for you and be able to see emails on the file
- Videoplus will keep you updated as to the progress of your order
- The transcriber has access to many colleagues who can offer valuable insight and assistance should your transcript project require additional expertise
- You will have access to myvpportal.ca to view invoices, make cc payments, get the status of your project, retrieve your transcripts
- Your transcripts will be emailed to you upon completion of your project
- The transcriber will keep Videoplus updated as to their status and work with Videoplus to ensure your transcript is completed on time
- The transcriber has passed the Authorized Court Transcriptionist program and registered with the Ministry of the Attorney General or is a registered Nova Scotia transcriber
- Any concerns regarding your project you can email support@myvponline.ca and we will reach out to the contractor to resolve the issue
- Reprints for transcripts should the transcriber not be available in the future are retained by Videoplus
